[9급 지방직 영어 2014년 7번]

Experienced travel agents of yesterday are being rapidly replaced by new ones who have less firsthand knowledge of destinations. What this new breed faces are clients who do not know much about geography but have leisure time and money at their disposal. The solution is to equip these less knowledgeable travel agents with computer and video technology to help them match clients with right destinations.

(A) The client then views video programs on those destinations that seem most appealing, and finalizes his or her vacation plan. This way, travel agencies use modern technology to compensate for the inexperience of many agents on their payroll.

(B) Responses collected are fed into a computer program to produce a list of suggested destinations and itinerary options matched to the client's preferences.

(C) The key is to ask a client about his or her preferred vacation in mind. Included might be specific requests the representatives of which are "I don't like to pack and unpack repeatedly," or "I don't like to quickly move around and see many things."