[9급 국가직 영어 2012년 16번]

There's a company based in London, Great Britain, that offers a unique service: You can hire people to wait in line for you. Of course there's a fee. The "waiters" will queue up for anything from concert tickets, to passports, to a line for a driver's license. The company says it has done some research showing that people in Britain spent about a year of their entire lives waiting in lines. Some people just don't want to spend time doing that. How much does the waiting service cost? Twenty nine dollars an hour. The company so far has eighty employees, most of them recruited from the long-term unemployed because "It's a job that doesn't require a lot of skill or experience." The one thing it does require is __________.